Privacy Policy - Haribala Tex

1. Information We Collect

To provide you with a seamless shopping experience, we collect the following information:

• Personal Identifiers: Name, email address, and date of birth (optional).

• Contact Details: Shipping address, billing address, and phone number.

• Transaction Data: Details about the products you purchase and your order history.

• Technical Data: IP address and browser type used to access our website.

2. How We Use Your Information

We use the data collected to serve you better in the following ways:

• Order Fulfilment: To process your orders, verify payments, and deliver your garments.

• Customer Support: To respond to your queries regarding exchanges, defects, or shipping status.

• Communication: To send order updates, invoices, and occasional promotional offers (which you can opt out of at any time).

• Improvement: To analyse shopping trends and improve our product range.

3. Sharing with Third Parties

We do not sell your personal data. However, we share necessary information with trusted partners to complete your order:

• Courier Partners: Your address and contact number are shared with our logistics partners to ensure your package reaches you accurately.

• Payment Gateways: We use highly secure payment processors (e.g., Razor pay) to handle your transactions. We do not store your credit/debit card details on our servers.

• Legal Requirements: We may disclose information if required by law or to protect our rights and safety.

4. Data Security

We implement robust security measures to protect your information from unauthorized access or disclosure. Our website uses encryption protocols, and we limit access to your personal data to employees who strictly need it to process your requests.

5. Cookies

Our website, www.haribala.in, uses cookies to enhance your browsing experience. Cookies help us:

• Remember items in your shopping cart.

• Understand your preferences based on previous site activity.

• Compile aggregate data about site traffic to offer better site experiences in the future.

You can choose to disable cookies through your browser settings, though some features of the site may not function properly.